Alongside browsing history and favorites, clients have a Chat tab in the HomeHunter widget. This is where they can ask questions, request reports, and get suggestions without leaving the listing page.
What Clients Can Do
- Ask about a property → The assistant can reference the exact listing they’re viewing.
- See related homes → Suggestions are pulled in real time based on browsing and favorites.
- Request a market report → Includes sales trends, crime data, school ratings, and nearby amenities.
- Get context from past activity → The assistant can bring up previously saved homes or browsing history.
- Ask for an agent → If they’re not already linked to you, the system will suggest agents they can connect with.
- Book time → Clients can request appointments or showings directly through the assistant.
What Agents Should Know
- Linked clients see the assistant as a support tool that makes you look smarter and more responsive.
- Unlinked users may get matched with an agent through the round-robin lead assignment — this is the lead gen opportunity.
- Any market reports or conversations are synced to your dashboard once the client is linked.
- Appointment requests show up as notifications so you can follow up quickly.
Agent Tip
👉 Position the assistant as “your 24/7 helper” for clients. It handles the busywork of generating reports and pulling comps, while you stay focused on advising and closing.
Takeaways:
- The Chat tab is where clients ask questions and get instant answers.
- The assistant can suggest listings, generate reports, and surface past favorites.
- For new users, it also introduces agents and captures fresh leads.
- Appointment requests flow directly to you, keeping you in control.